Payment

Casa Jarapa is a registered user of PayPal. You must have an account with PayPal to pay by this method. If you would rather pay by cheque, please phone us on 07817-781501 or email us

Delivery

Delivery is included in the price of the larger rugs. Rugs come by overnight courier and the cost is a flat fee of £12.50 for weights of up to 15kg going to mainland UK destinations. If you are buying a lighter item, such as a small rug or bathmat, we will look for a cheaper delivery option, and if you are buying multiple rugs weighing over 15kg, the delivery cost will be higher.

If you are buying several rugs or ordering from outside the UK mainland, please contact us before committing to buy, in order to discuss postage costs.

Returns Policy

Should you wish to return an item bought from us, we will be happy to offer a refund, provided it is returned to us in a fully resaleable condition. Returns must be made within 28 days with proof of purchase, and return postage costs must be covered by the customer. This does not affect your statutory rights.

Sizes

All rug sizes are approximate. If you need an exact size, please contact us before buying and we will measure the rug you are interested in, individually.